We handle your IT so you can focus on your business
IT Managed Service Provider (MSP) stand as lighthouses in the complex ocean of technology, guiding businesses to digital success. The complexity and high cost of technology have been limiting many companies from realizing their full potential. Leveraging our experience and scale, Qloud MSP works as your company’s strategic IT Business Partner. Using the latest technology, we assist you in making accurate decisions, enhancing business profitability, all while significantly reducing costs. As your dedicated MSP, we simplify, optimize, and elevate your technological journey.
Choosing an IT MSP like Qloud MSP transforms your business trajectory. Engaging with a managed service provider is transformative for businesses. Qloud Managed Services Provider offer proactive IT support, ensuring systems run smoothly and potential issues are thwarted before they escalate. Companies gain access to a wealth of expertise, tapping into resources and technologies that might be otherwise out of reach. This partnership allows businesses to focus on their core objectives, while the we handles tech complexities. With predictable budgeting, enhanced security, and continuous monitoring, companies can achieve greater efficiency, reduced downtime, and peace of mind. you’re not just choosing a service, You’re choosing a dedicated partner for your technological journey.
MSP provide a fixed monthly or yearly fee that covers everything from maintenance to repairs. No more surprise expenditure.
We can help you navigate the complex and ever-changing compliance regulation and ensure your data is secure to avoid costly fines.
No need to build a big in-house IT team, our team are flexible and can scale to meet your needs.
We offer advanced security expertise and tools typically only available to large corporates, at a fraction of the cost.
Our 24/7 engineers proactively manage your systems and have redundancy plans in place to minimize downtime and keep your business running.
Our team of highly trained specialists is ready to provide you the level of support of a large IT department, day and night.
Our IT services encompass everything you need, from hardware to software, M365 to ERP, and ongoing maintenance and support.
Your devices and network are globally safeguarded by our constant monitoring and support, 24/7.
Access expert advice for cloud deployment, optimization, security, and infrastructure management.
Ensure the safety of your crucial data, defending it from Ransomware and other potential threats.
Use a mix of cutting-edge technology and human knowledge to proactively detect and prevent cyber threats before they reach you.
We navigate the complex world of data regulations, ensuring your organization stays compliant.
| Qloud Managed Support Services | REMOTE | STANDARD | PREMIUM |
|---|---|---|---|
| 24/7 Helpdesk Support | ✓ | ✓ | ✓ |
| Proactive Live Remote Support | ✓ | ✓ | ✓ |
| On-site Support | + | ✓ | ✓ |
| Scheduled On-site Support | + | ✓ | ✓ |
| Critical Incident On-site Standby | + | + | ✓ |
| IMAC Request - Install, Move, Add, Change | + | + | + |
| Standard Apps and Hardware Support | ✓ | ✓ | ✓ |
| Preventive Maintenance | + | ✓ | ✓ |
| Data or System Recovery | + | ✓ | ✓ |
| Hardware Warranty Incident Handling | ✓ | ✓ | ✓ |
| Monthly Reports | ✓ | ✓ | ✓ |
| Qloud Managed Security Services | REMOTE | STANDARD | PREMIUM |
|---|---|---|---|
| Advanced Endpoint Protection | ✓ | ✓ | ✓ |
| Advanced Endpoint and Malware Protection + EDR | + | ✓ | ✓ |
| Managed Security Information and Event Management (SIEM) | + | ✓ | ✓ |
| Managed Firewall Services | + | ✓ | ✓ |
| Managed Email Gateway Security | ✓ | ✓ | ✓ |
| Email Anti-Phising Protection | + | + | ✓ |
| CEO Fraud Email Protection | + | + | ✓ |
| Mobile Device Security | + | + | ✓ |
| Vulnerability Scanning | + | + | ✓ |
| OS and Apps Updates and Patching | + | ✓ | ✓ |
| Virus and Malware Removal | + | ✓ | ✓ |
| Alarms and Reports | ✓ | ✓ | ✓ |
| Qloud Managed Performance Monitoring | REMOTE | STANDARD | PREMIUM |
|---|---|---|---|
| 24/7 Proactive Network Monitoring with Alerts | ✓ | ✓ | ✓ |
| - CPU, RAM, Disk Resources | ✓ | ✓ | ✓ |
| - Network Traffic Utilization | ✓ | ✓ | ✓ |
| - Servers, Storages and Workstations | ✓ | ✓ | ✓ |
| - Firewalls, Routers and Switches | ✓ | ✓ | ✓ |
| - Enterprise Grade Network Equipment and Storages | + | ✓ | ✓ |
| Alarm and Reports | ✓ | ✓ | ✓ |
| Asset Management and Renewals | REMOTE | STANDARD | PREMIUM |
|---|---|---|---|
| Asset Management Tracking | ✓ | ✓ | ✓ |
| Software Licensing Tracking | ✓ | ✓ | ✓ |
| Managed SSL and Domain Name | + | + | ✓ |
| Warranty and End-Of-Life Tracking | + | + | ✓ |
| Hardware Upgrade and Replacement | + | + | + |
| Professional Consultancy Services | REMOTE | STANDARD | PREMIUM |
|---|---|---|---|
| Training and Awareness | + | + | ✓ |
| IT Assessment | ✓ | ✓ | ✓ |
| IT Operational Development | + | + | ✓ |
| IT Policies and Compliance | + | + | ✓ |
| Managed Backup and Disaster Recovery | REMOTE | STANDARD | PREMIUM |
|---|---|---|---|
| Backup and Data Recovery Services | + | ✓ | ✓ |
| Hybrid and Cloud Backup Solution | ✓ | ✓ | ✓ |
| Disaster Recovery Planning Services | + | ✓ | ✓ |
We provide a flexi pricing model that fits your business structure.
MONITOR ONLY
Provides network monitoring and alerting services. We also accommodates different service levels.
TIERED
We offers different tiers of bundled packages of services. Pricing will increases from tier to tier as increasingly comprehensive services are provided
PER USER
We will charge based on a flat fee billed per end user/month, covering all the end user’s device
PER DEVICE
We will charge based on a flat fee for each type of device supported. Pricing is easier to quote and modify as customer adds device.
ALL YOU CAN EAT
Flat monthly fee covers all remote and on-site support. Customer can budget IT support costs and avoid billing fluctuations
ALA CARTE
Based on discrete services that focus on specific customer needs. Offers customer greater flexibility.
Traditional MSP may have a full control to your systems however lack of visibility to you. Here in Qloud MSP, we enable customers a self-service capability to monitor and change with the guidance from our experts. This means System Administrators does not lose the control to perform backup, configurations and restart a server while next-gen MSP handle the security, best practices, architecture and right consultancy to you.
A IT Managed Service Provider (MSP) is a company that manages a client’s IT infrastructure and/or end-user systems, typically on a proactive basis under a subscription model. This partnership ensures optimized tech operations, allowing businesses to focus on their core objectives, while the MSP handles the intricate IT challenges and maintenance.
While an MSP focuses on the overall IT infrastructure, an MSSP emphasizes cybersecurity, providing services like threat monitoring, intrusion detection, and incident response.
An MSP serves as a company’s IT guardian. We maintain, monitor, and update IT systems, ensuring efficient operation. From managing software updates to performing regular data backups and providing round-the-clock tech support, MSPs act as an all-in-one IT solution.
Hiring an MSP is like having a dedicated IT team without the overhead. They handle technology challenges, reduce potential downtime, introduce the latest tech innovations, and enable businesses to run smoother, letting them concentrate on growth and objectives.
We provide services like Technical Support, Network Monitoring, Cloud “Qloud” Computing, Data Protection & Disaster Recovery, Proactive Remote Support and Monitoring (RMM) and Access to Latest Technology.
Yes, we offer round-the-clock support to ensure uninterrupted service and immediate assistance for any technical challenges.
The cost depends on the specific services and package you select. Please contact us for detailed pricing information.